A manifesto of trust, transparency, and ethical innovation
This is more than a legal document; it is a pillar of our promise to you. At FioreFrame, our approach to privacy is not a business requirement—it is a reflection of our core philosophy. We see our work in three layers: a Shell of Science, a Soul of Art, and a Core of Philosophy. Our commitment to your privacy comes from this deep-seated core: a fundamental respect for human dignity, trust, and transparency.
Welcome to the FioreFrame community. We are committed to protecting your privacy and handling your data with the utmost care. This policy explains what information we collect, how we use it, and the principles that guide our decisions.
Our guiding principle is data minimization: we only collect information that is essential to fulfilling the artistic and logistical process of creating your unique FioreFrame.
When you create an account or place an order, we collect:
The core of our curation process is our 'artistic heart'—an ethical AI designed to act as a bridge between your memory and our artisans' creativity. Its primary function is to understand the 'personality' of your photo, not the 'person' in it.
Personality vs. Person: The 'personality' refers to the artistic attributes of your photo—its color palette, composition, and emotional tone. The 'person' refers to personally identifiable information (PII) like faces.
Our 'artistic heart' operates on privacy-by-design principles. It analyzes the artistic essence of your photo while discarding any personally identifiable information. Think of it as an artist studying the mood and style of a painting without needing to know who painted it.
We use your information to:
Central to our platform is our proprietary 'artistic heart'—an ethical AI system designed with privacy-first principles:
Analyzes artistic elements: color, composition, mood, and style without storing personal data.
Automatically removes or ignores any personally identifiable information during processing.
Connects your photo's artistic personality with artisans whose skills align with your vision.
Improves matching quality through anonymized feedback while maintaining privacy standards.
We do not sell, trade, or rent your personal information. We may share information only in these specific circumstances:
When you place an order, we share only the necessary information for fulfillment:
We work with trusted partners who help us operate our platform:
We may disclose information when required by law or to protect our rights and the safety of our users.
We implement robust security measures to protect your information:
We retain your information only as long as necessary:
Retained while your account is active and for 3 years after closure for legal compliance
Maintained for 7 years to support warranty claims and customer service
Stored securely for order fulfillment, then archived with your consent
Anonymized usage data retained for 2 years for platform improvement
You have comprehensive rights regarding your personal data:
Request a copy of your personal data in a commonly used format
Request deletion of your personal data (subject to legal retention requirements)
Update or correct inaccurate personal information
Limit how we process your data in certain circumstances
Contact us at privacy@fioreframe.com or through your account settings. We'll respond within 30 days and verify your identity before processing requests.
As we serve a global community of artisans and customers, your data may be transferred internationally. We ensure appropriate safeguards are in place:
We may update this privacy policy from time to time. When we make significant changes, we will:
We encourage you to review this policy periodically for the latest information on our privacy practices.
If you have any questions about this privacy policy or our privacy practices, please contact us: