By accessing or using our floral photo frame service (the "Service"), one agrees to these Terms of Service and our Privacy Policy. If one does not agree, do not use our Service.
Eligibility
Age Requirement
One must be at least 18 years old to use our Service. By using our Service, one represents that they meet this age requirement.
Legal Capacity
One must have the legal capacity to enter into binding contracts in their jurisdiction.
Account Registration
Account Creation
Provide accurate, current, and complete information
Maintain the security of account credentials
Notify us immediately of any unauthorized access
Account Responsibility
One is responsible for all activities that occur under their account.
Service Description
Curated Manufacturing Process
Important Notice: Photos will be processed by our carefully selected home-based artisan contractors for premium manual production.
By using our Service, one acknowledges and consents to this curated manufacturing approach that ensures artistic excellence.
Product
We provide custom floral photo frames with multi-layer, three-dimensional designs in 30x20cm format featuring nature-inspired shapes that transcend traditional rectangles.
Customization Features
Preview Limitations
Important Notice: Our 3D preview is a digital approximation. The final handcrafted product will differ from the preview:
• Glass/Acrylic Effects: Digital preview cannot simulate multi-layer acrylic depth and light refraction
• Cut Lines and Edges: Some laser-cut lines may be visible but don't affect overall appearance
• Dimensional Depth: True 3D effect can only be experienced with the physical product
• Lighting Variations: Appearance changes significantly under different lighting
• Handcrafted Nature: Each piece is individually made with unique characteristics
Your Acceptance: By ordering, one acknowledges these inherent differences between digital preview and handcrafted reality.
Frame Capabilities
Each frame can accommodate 1-4 photos
Preview functionality allows local testing before purchase
Floral and organic shape designs inspired by nature
Multi-layer acrylic construction for dimensional depth
Order Process
Curated Selection & Assignment Process
Orders enter our curation queue upon submission for content review
Content Review: All orders undergo thorough content and artistic merit evaluation
System Assignment: Our curation team assigns approved orders to suitable artisans based on expertise and availability
Artisan Response Period: Selected artisans have limited time to accept or decline the assignment
Queue Re-entry: Declined projects return to curation queue for reassignment to different artisan
Skill Level Variation: Reassigned projects may be offered to artisans with different expertise levels
Social Equity Balance: System ensures fair distribution of opportunities across all artisan skill levels
Quality Impact: Higher artistic merit increases likelihood of faster acceptance by premium artisans
Approved & Accepted Orders: Payment window of 48-72 hours after final artisan acceptance
Important: Orders not paid within the specified timeframe will be automatically cancelled
Preview Phase
Local photo processing with no server upload
Free design testing and adjustment
No commitment or payment required
Unlimited experimentation with designs
Order Placement
Account registration required
Photo upload and processing consent
Acceptance of Privacy Policy and Terms
Entry into curated selection queue
Production Timeline & Delivery
Curation Queue & Artisan Assignment Process
• Curation Queue Time: Variable based on content review and artisan assignment process
• System Assignment: Our curation team assigns orders to suitable artisans based on merit and availability
• Artisan Choice Period: Selected artisans have limited time to accept or decline the assignment
• Queue Re-entry: Declined projects return to curation queue for reassignment
• Skill Level Impact: Reassigned projects may be offered to artisans with different expertise levels
• Production Time: Up to 20 business days after final artisan acceptance and payment confirmation
• Total Timeline: Maximum 30 business days from payment including all curation and assignment phases
• Quality Incentive: Higher artistic merit in photos tends to attract faster acceptance from premium artisans
Content Guidelines
Manufacturing Consent & Artisan Selection
Explicit Acknowledgment Required: One understands and consents that their photos will be:
• Transmitted to carefully selected home-based manufacturing contractors
• Processed in curated domestic creative environments
• Subject to artisan acceptance/decline process based on creative alignment
• Automatically reassigned if declined to maintain production flow and social equity
• Handled by rigorously vetted artisans bound by strict confidentiality agreements
• Subject to our premium security protocols and artistic oversight
This merit-based selection system ensures both quality excellence and fair opportunities across our artisan network.
Prohibited Content
One may not upload photos containing:
Nudity, pornography, or sexually explicit material
Violence, harassment, or hateful, discriminatory, or offensive imagery
Illegal activities or substances
Copyrighted material without permission
Personal information of others without consent
Content Responsibility
One warrants that they own or have permission to use all uploaded content
One is solely responsible for the content of their photos
We reserve the right to refuse service for inappropriate content
Our curated approach ensures only suitable content receives artistic treatment
Higher artistic quality increases likelihood of assignment to experienced artisans
Merit-based artisan selection promotes both quality and social equity
Payment Terms
Pricing
Prices displayed in applicable currency
All prices include applicable taxes
International payment processing available
Single premium pricing for all curated designs
Processing
Payment required within curation timeframe
Secure third-party payment processors
Multiple payment methods accepted
Payment confirmation triggers artisan selection
Cancellation
Unpaid orders automatically deleted
New order required if payment missed
No cancellation after artisan assignment begins
Curation approval does not guarantee indefinite hold
Pricing
Prices displayed in applicable currency
All prices include applicable taxes
International payment processing available
Processing
Payment required within curation timeframe
Secure third-party payment processors
Multiple payment methods accepted
Cancellation
Unpaid orders automatically deleted
New order required if payment missed
No cancellation after production begins
Return and Refund Policy
Return Period
30-day return period from delivery date
Products must be in original condition
Return shipping costs borne by customer
Custom nature limits returns to quality issues only
Refund Process
Full refund for eligible returns
Processing time: 5-10 business days
Refunds issued to original payment method
Artisan compensation protected in refund process
Custom Product Limitations
No returns accepted except for defects or shipping damage
Due to personalized and curated nature of products
Each piece represents unique artistic collaboration
Quality issues addressed through our organic quality assurance
Exceptions
Custom products damaged during return shipping
Products damaged by customer use
Products outside 30-day return window
Dissatisfaction with artistic interpretation (unless defective)
Intellectual Property
Customer Content
One retains ownership of uploaded photos
One grants us license to use photos solely for order fulfillment
Photos deleted after 90-day retention period
Optional heritage preservation with explicit consent
Our Content
All design templates, software, and site content are our property
Limited license granted for personal use of our Service
No reproduction or commercial use without permission
Artisan techniques and methods remain proprietary
Privacy and Data Protection
Data Processing
Our Privacy Policy governs all data collection and processing activities.
Manufacturing Disclosure
By using our Service, one explicitly acknowledges that their photos will be processed by carefully selected home-based contractors and consents to this curated arrangement.
Heritage Preservation Option
Optional participation in our artistic heritage program allows permanent preservation of one's frame as part of our artistic legacy, with explicit consent required.
Disclaimers and Limitations
Service Availability
Service provided "as is" without warranties
No guarantee of uninterrupted service
We may modify or discontinue features at any time
Curated selection process may result in limited availability
Manufacturing Disclaimers
Preview Accuracy: Digital previews are approximations only - final handcrafted products will differ
Material Variations: Color reproduction and acrylic effects may vary from screen display
Handcrafted Nature: Each piece is individually made with unique characteristics
Home-based Production: Inherent limitations of domestic manufacturing environment acknowledged
Artistic Interpretation: Artisans may apply creative judgment in production process
Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the amount paid for the specific order in question.
User Conduct
Prohibited Activities
Attempting to breach security measures
Uploading malicious software or code
Interfering with other users' experience
Violating applicable laws or regulations
Attempting to bypass curation process
Account Termination
We reserve the right to terminate accounts for violations of these Terms, including attempts to circumvent our curated selection process.
International Use
Global Service
Our Service is available internationally, subject to local laws and regulations.
Compliance
Users responsible for compliance with local laws regarding:
Photo content and privacy
Import/export regulations
Consumer protection laws
Artistic and cultural content restrictions
Dispute Resolution
Customer Support
Ticket-based support system available
Response timeframe: 24-48 hours
Escalation procedures for unresolved issues
Dedicated support for curation-related questions
Governing Law
These Terms are governed by the laws of the jurisdiction where Fiore Frame operates.
Dispute Process
Resolution Steps
1
Step 1 - Good Faith Negotiation
Direct communication via our support system
2
Step 2 - Formal Resolution
Binding arbitration where legally available, or court proceedings
3
Individual Disputes Only
No class action lawsuits permitted (where legally enforceable)
Modifications
Terms Updates
We may modify these Terms at any time with notice to users.
Notification
Email notification for significant changes
Website notice for minor updates
Continued use constitutes acceptance
Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.